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‎02-22-2021 05:06 AM - edited ‎02-22-2021 05:14 AM

HP Recommended
Product: Envy 13-ah0070nb
Operating System: Microsoft Windows 10 (64-bit)

When I try to use headphones on my laptop, the right side sound much louder than the left side. I have tried with multiple headphones, they all have the same issue on my pc, but all work just fine on my phone. Also, when I connect the headphones to my pc via BlueTooth, the volume is equally loud on both sides, but stops working when I decrease the volume below 6. How do I fix this?

1 REPLY 1

‎02-23-2021 04:08 AM

HP Recommended

Sooo the first problem is solved! I clicked troubleshoot sound problems, then got this window: Screenshot (28).png After that, click Yes, open audio enhancements, then you will go to this window: Screenshot (29).pngIf you click balance here you can adjust the sound on both sides of your headphones

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