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Alex-42
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Message 1 of 2
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Help with Pavillion B&O app

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HP Pavilion 14-cd0006la

Hi everyone. When listening to music with the output Speakers selected the B&O Sound Adjust (equalizer etc) are activated. When I select the HEADPHONES output to listen music with my bluetooth headphones the Adjust controls and equalizer desapear. Any help on this?

Thanks in advanced

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Alex-42 Welcome to HP Community!

 

I understand that you are facing issues with audio.

 

Please try updating the computer, this will install the latest updates -

 

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 Install updates using HP Support Assistant

  1. In the search box, type, and open HP Support Assistant. 
  2. Check for updates. 
  3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

 

Please update the BIOS.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

 

 

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