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06-23-2020 07:46 AM
Hi everyone. When listening to music with the output Speakers selected the B&O Sound Adjust (equalizer etc) are activated. When I select the HEADPHONES output to listen music with my bluetooth headphones the Adjust controls and equalizer desapear. Any help on this?
Thanks in advanced
06-28-2020 02:44 PM
@Alex-42 Welcome to HP Community!
I understand that you are facing issues with audio.
Please try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Please update the BIOS.
Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
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