cancel
Showing results for 
Search instead for 
Did you mean: 
Winter5
New member
1 0 0 0
Message 1 of 2
147
Flag Post

High pitched nosie

HP Recommended
DESKTOP-ES6V5AP

I went on my laptop one day and simply popped open YouTube, but the moment I started playing something I knew something was off with the audio. It was still playing the video's sound, but it was at a very high pitch and it started to hurt my ears, It sounded very distorted. I couldn't understand anything, but I could still see that it was trying to make the sounds it's supposed to. Somethings I've noted from this is that the audio works/sounds just fine if I use a Bluetooth speaker and headphones, but the basic audio by itself is very distorted. I've tried updating my sound system and I restarted a bunch of times, but I couldn't find anything. Is there a solution for this?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,947 2,577
Message 2 of 2
Flag Post
HP Recommended

@Winter5

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation