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Windows 11 Support Center. -
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Hello,
What is the exact model of your laptop (e.g. 5ES85EA)?
To find this product number P/N: this document.
Alternative solution: Please download and install HP Support Assistant, then check for updates and if any are available below.
HP Support Assistant
If you want to get better help with your language, you can totally open a topic in the HP Spanish Support Community via the following link.
https://h30467.www3.hp.com/
Si quieres obtener una mejor ayuda con tu idioma, definitivamente puedes abrir un tema en la Comunidad de Soporte en Español de HP a través del siguiente enlace.
https://h30467.www3.hp.com/
In case of need, do not hesitate to contact us.
Best regards,🤠
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