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‎01-12-2017 08:23 PM

HP Recommended

Help!My laptop was a little slow so i turned it off for a while,then i turned it back on and plugged my headphones.I clicked on a youtube video and i couldn't hear any sound,so i thought my headphones weren't working so i unplugged them and clicked on another video.To my suprise i couldn't hear anything,then i checked my volume to see if it was mute,it was not..help me!What do i do?!

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2017 08:38 PM

HP Recommended

Hi,

Did you upgrade/downgrade your machine ? What is its Operating system now ? Please try this first to enable Speakers in Playback devices as follows:

1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎01-12-2017 08:38 PM

HP Recommended

Hi,

Did you upgrade/downgrade your machine ? What is its Operating system now ? Please try this first to enable Speakers in Playback devices as follows:

1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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