I had spectre folio 13 inch. My inner microphone just stop working. Anyone had face this?

[The_Fossette]

@jehanzaibch,

I recommend you follow the below steps and check if it helps.

1. Run Audio Troubleshooter

  - Launch Troubleshooting by typing and clicking “Troubleshooting” in   

     Windows search.

  - Click on "Playing Audio".

  - Follow the on-screen instructions.

2. Check if microphone isn't disabled.

  - Right click on the Volume Icon on the taskbar, select "Recording Devices".

  - Click on "Show disconnected devices", and "Show disabled devices".

  - Select on Microphone, click on "Properties". If it is disabled, enable it.

  - Once enabled, set Microphone as default audio input device.

3. Check if microphone isn't muted.

  - Right Click on the Volume icon on the taskbar, select "Volume Mixer".

  - On the Microphone slider, slide it up to 100%.

4. Boost sensitivity of Microphone

  - Right Click on the Volume icon on the taskbar, select "Recording".

  - Double click on Microphone.

  - Open the Levels Tab, move the Microphone boost slider up to check audio.

5. Disable enhancements

  - Right Click on the Volume icon on the taskbar, select "Recording“, Double

     click on Microphone.

  - Open the Enhancements / Effects Tab.

  - Check "Disable All Sound / System Effects“. Click Apply, OK, test the Microphone again.

6. Change format of the Microphone

  - Right click on the Volume Icon on the taskbar, select "Recording Devices".

  - Double click on Microphone.

  - Go to the Advanced Tab, choose any of the 16 bit options on the list.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[jaw331]

I tried these solutions and was unsuccessful to get my microphone working.  Same as everyone here, I've only had my Spectre Folio laptop for a couple of months and earlier this month (April 2020) the microphone has managed to stop working. I cannot, for the life of me, figure out what's going on.  One thing to note, when in Settings > System > Sound > Input - the volume slide bar for the microphone is grayed with no option to slide.  Not sure if that's a hint to the system not recognizing the microphone.  It happens for both microphone input options  - Microphone Array (Intel SST) or Stereo Mix (RealTek(R) Audio).

• What is the exact model for your computer? HP SPECTRE CONVERTIBLE 13
• What is the operating system you are using? WINDOWS 10: OS Build - 18362.778
• Have you made any software or hardware changes on the computer? NO - not to my knowledge
• Have you performed any troubleshooting steps before posting? YES, all that was suggested by The_Fossette

Also, when right-clicking the Volume Icon, I do not have the "Recording Devices" option, nor the "Recording" option.

[jaw331]

Sorry, the Model is HP SPECTRE FOLIO CONVERTIBLE 13

[The_Fossette]

@jaw331,

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c03421813

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[CybertSys]

I have the exact same issue. I've tried all those steps as well, nothing works. Resetting the pc is not an acceptable answer, particularly when all personal apps need to be reinstalled. 

[Echo_Lake]

@CybertSys

Thank you for posting on the HP Support Community.

I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. 

While doing the recovery there is an option to backup your personal files. If you have not previously done one now is a good time. 

Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

• Click here: https://support.hp.com/in-en/document/c04758961#AbT3to perform System Recovery (Windows 10) 
• Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10)

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.