cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
5 2 0 0
Message 1 of 3
131
Flag Post
HP Recommended

I have been getting 2-3 seconds of sound delay on headphones when I play any video

Omen by HP Laptop 15-dc1xxx
Microsoft Windows 10 (64-bit)

When my headphones are plugged in, I get a 2-3 seconds of audio delay everytime I play a video.

2 REPLIES 2
Highlighted
Level 19
Level 19
82,969 82,861 10,402 22,303
Message 2 of 3
113
Flag Post
HP Recommended

I have been getting 2-3 seconds of sound delay on headphones when I play any video

@Killamonkey 

 

Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,


         https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95630.exe


(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
0 Kudos
Highlighted
New member
5 2 0 0
Message 3 of 3
96
Flag Post
HP Recommended

I have been getting 2-3 seconds of sound delay on headphones when I play any video

Are you sure this will work because I'm not comfortable with uninstalling the driver?

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation