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HP Pavilion Plus 14 inch Laptop PC 14-eh0000 (56D74AV)

Today my audio stopped working - after a Windows update I believe. My speaker icon has a black X next to it and when I hover over the icon it says "No audio device is installed".

1 REPLY 1
HP Recommended

@PeteZ1 

 

Please try a clean install Audio driver


1. Download  https://ftp.hp.com/pub/softpaq/sp147001-147500/sp147270.exe 

                 and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.

Hope this helps.


Regards

BH
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