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- I have no audio devices installed on my HP laptop

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12-12-2024 11:14 PM
Product: HP Pavilion Plus 14 inch Laptop PC 14-eh0000 (56D74AV)
Today my audio stopped working - after a Windows update I believe. My speaker icon has a black X next to it and when I hover over the icon it says "No audio device is installed".
1 REPLY 1
12-13-2024 02:21 PM
Please try a clean install Audio driver
1. Download https://ftp.hp.com/pub/softpaq/sp147001-147500/sp147270.exe
and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.
Hope this helps.
Regards
BH
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