I have tried almost everything to fix the sound

[kngbnjmn217]

I have tried almost everything to fix the sound, i have followed all the possible guides I could find everything seems to work for a day or two and then reverts back to a situation of sound goes supper low so i have to turn it up to immediately blasting my ears out a minuet later

how do I send the ***bleep*** back to the Manufacturer? HP ENVY

[praveenbv]

Hi@kngbnjmn217,

Thank you for waiting! I understand your concern and to help you out, I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any). 

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Please send us a Private Message, if you aren't contacted within 4-5 business days.  

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It's been a pleasure interacting with you and I hope you have a good day ahead.