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Philsaxophone Honor Student
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DM1 1010sa
Microsoft Windows 10 (64-bit)

Think I may have put this question in the wrong place so putting it here now

 

___________________________________________________________________

 

I have for many years used my Dm1 notebook as the scource of the backing tracks I use when playing my Tenor Sax in live situations--output to a PA

 

Use Band in a Box to create the backing tracks and use the setting in the IDT HD audio control panel to set the equaliser

 

All worked perfectly until I upgraded to windows 10

 

Now when I open the IDT control panel all the presets are missing and I am just left with the " Custom " option but it wont actually remember and settings I try to save in " Custom"

 

Tried contacting IDT--refer to HP was the reply

 

Tried going on HP support and getting it to scan my DM1 for any issues--" there was an errors in trying to scan your pc "  try windows updates

 

It may seem minor to some but this has been my backing band when I play live gigs so its important to me

 

If anyone could help I would be most grateful

 

Regards

 

Phil

I

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Hi @Philsaxophone,

 

Thank you for posting at forums! I have read your post about IDT control panel losing and  not keeping the custom settings. I want to help.

 

It seems like a driver issue with the Windows 10 upgrade. You may try the compatibility mode of the old driver like the last part of this document: How to: Install and Update drivers in Windows 10

 

Or you may consider going back to Windows 7:

HP Notebook PCs - Upgrading to Windows 10 (last section of this link)

 

Let me know if I answered your question by click on the "thumb up" at the bottom right.

 

Keep me posted of the proceed. 

 

Regards,

 

 

SDJL
I work on behalf of HP


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Philsaxophone Honor Student
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I now have sorted my problem although by a very strange method

 

If I open the IDT contriol panel from the main icon in my main windows 10 control panel I still have the problem where all the presets are missing

 

However there is now a small IDT control panel icon on the taskbar

 

If I left click on that to open it again I get the problem, BUT, if I right click it then I get an option called " Open Music Mini Panel"--if I left click on that option I get a small version of just the equaliser section of the main IDT control panel and all the presets are there and it remembers what I set etc.

 

I have tried to find that in my software to create a shortcut on the desktop but am not able to

 

Nevertheless I can now use the presets using this method

 

Its very odd buit I can now use my notebook for playing my backing tracks in a live situation again

 

P

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Hi @Philsaxophone,

 

Glad to hear that you find a way to make it work again. Thank you for sharing your experience.

 

Have a good day!

SDJL
I work on behalf of HP


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braxx20 Tutor
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I cannot access this in Windows 10.The icon is displayed but nothing happens. I tried in compatability mode for W 8 but no luck either. I get message that the program is incompatable with both.  I really NEED this!!

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SimpleWorld Honor Student
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My laptop's audio and BeatsAudio was also not working, someone shared this video on my post and it worked for me

www.youtube.com/watch?v=hJnjqE0-avQ

Subscribe my channel for more videos, tricks and entertainment
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