Intel High Definition DSP - No Audio

[jdegreenia]

Intel High Definition DSP Audio drive is not working and I am not able find the driver to install it. Please help.

 

 

[Paul_Tikkanen]

See if this discussion is of help to you-- the solution marked in green.

Solved: Audio Issue - HP Support Community - 9168480

You can download 7-Zip from the link below.  The first file at the top of the page is for 64 bit:

7-Zip

[jdegreenia]

I don't know which one to pick.

[Paul_Tikkanen]

You don't know which what to pick.

Please be specific.

[jdegreenia]

I don't know which driver to download.

[Paul_Tikkanen]

If you are running W10, download the second file on the list.

If you are running W11, download the third file on the list.

[jdegreenia]

I downloaded the win11 and 7-zip but after that I don't know what I'm doing.

[Paul_Tikkanen]

What you do next is to right click on the Microsoft audio driver cabinet file you downloaded.

Select 7-Zip from the list of items on the menu.

Have 7-Zip Extract to:  and let it extract the file into its long file folder name.

Ignore any messages you see during the process.

After 7-Zip creates the driver folder, go to the device manager.

Click on the Intel High-Definition DSP audio device needing the driver.

Click on the driver tab.  Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder that 7-Zip created.

Make sure that the Include subfolders box is checked, and the driver should install.

Then restart the PC and see if your notebook's audio is working again.

[jdegreenia]

Sorry to sound stupid but which one is the Microsoft audio driver cabinet file?

[Paul_Tikkanen]

That's the file you downloaded from the Microsoft Update Catalog website.