cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Chris350
Level 1
3 1 1 0
Message 1 of 1
147
Flag Post

Internal Microphone Elitebook 1040 G7

HP Recommended
Elitebook 1040 G7
Microsoft Windows 10 (64-bit)

Hello

 

The microphone shows the following constant black bar in settings:

Chris350_0-1628159732414.png

 

I have tried the HP support assistant troubleshooter, the windows settings troubleshooter, updating the driver, checking privacy settings, checking volume settings, ensuring mute button not selected, restarting the computer.  However the microphone is not picking up sound.

The computer is not very old and microphone is essential for remote working.  How do i get this fixed.  I am still within warranty.

Thanks

Christopher

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation