rollo24 Honor Student
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Internal microphone doesn't run anymore

Pavilion dv7-3150el
Microsoft Windows 7 (64-bit)

I have an Entertainment Notebook HP Pavilion dv7-3150el.

Internal Michrophone (IDT High definition Audio CODEC) doesn't run anymore. 

I tested internal microphone with Sound Recorder and it doesn't run.

I updated IDT High definition Audio CODEC (no error messages) but the internal microphone is still not working.

Thx

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HP Support Agent
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Internal microphone doesn't run anymore

@rollo24

 

Thanks for reaching out to us on HP Support Forums. :) I came across your post and would like to help.

 

I understand that you have an HP Pavilion dv7-3150el Entertainment Notebook PC and the internal microphone does not seem to work. You have tested the internal microphone with the sound recorder and it didn't work and have also updated IDT High definition Audio CODEC  and the issue persists. I appreciate the steps you have performed and have certainly done a good job.

 

I would like to know if any changes (hardware or software) took place on the laptop after which this issue may have started. Meanwhile, I recommend you to perform the troubleshooting steps as described in detail from this link: HP PCs - Resolving Microphone Problems (Windows 10, 8)

 

I sincerely hope this fixes the issue. Let me know. All the best! :)

 

 

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rollo24 Honor Student
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Hi Kazi.

 

I tried with Microsoft Easy Fix Solutions but IDT High definition Audio Codec (integrated microphone array) is still out of order.

 

I tested C:\ with Scandisk and that's ok. The same for windows memory. 

 

I also reinstalled BIOS, Chipset, and many other microsoft and native hardware drives.

 

NO GO of "check of  Windows Management Insfrastructure (WMI) supported devices" (see devices and hardware drivers check)

 

How can I perform a clean installation of IDT High Definition Audio Codec?

 

Thx.

Best.

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rollo24 Honor Student
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Internal microphone doesn't run anymore

PC Operating System is Windows 7 Home premium

 

SOME DETAILS FROM SYSTEM INFORMATION:

Nome SO Microsoft Windows 7 Home Premium
Versione 6.1.7601 Service Pack 1 Build 7601
Produttore SO Microsoft Corporation
Produttore sistema Hewlett-Packard
Modello sistema HP Pavilion dv7 Notebook PC
Tipo sistema PC basato su x64
Processore Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, 2267 Mhz, 2 core, 4 processori logici
Versione/data BIOS Hewlett-Packard F.1D, 05/10/2010
Versione SMBIOS 2.6
Hardware Abstraction Layer Versione = "6.1.7601.17514"
Memoria fisica installata (RAM) 4,00 GB
Memoria fisica totale 3,93 GB
Memoria fisica disponibile 1,49 GB
Memoria virtuale totale 7,85 GB
Memoria virtuale disponibile 5,09 GB
Spazio file di paging 3,93 GB
File di paging C:\pagefile.sys

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HP Support Agent
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Hey@rollo24,

 

Thanks for the response.

 

I request you try the Audio driver update for the PC and check if that makes the microphone work.

 

http://ftp.hp.com/pub/softpaq/sp48501-49000/sp48668.exe

 

Hope this helps. Feel free to reply for more.

 

Resolv_S

 

I work for HP

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Note: HP doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
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