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‎11-01-2020 07:34 AM

HP Recommended
Product: HP Envy X360
Operating System: Microsoft Windows 10 (64-bit)

I have updated driver through RealTek for speakers and microphone.  I have ran the troubleshoot options so many times.

I am so frustrated that I am unable to use my internal speakers and microphone.  I can hear the sound when I start up the computer so I know the speakers could work!  Nothing that is written is helping except to buy external speakers and microphone which is NOT what I PAID UP for.  

2 people had the same question
3 REPLIES 3

‎11-01-2020 08:28 AM - last edited on ‎11-01-2020 10:12 AM by Retired

HP Recommended

Product Description: HP Pavilion - 15-cw1068wm

Product Number: 7MP82UA

Serial Number: [private information removed]

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‎11-01-2020 08:29 AM

HP Recommended

Can you assist me?

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‎11-01-2020 01:17 PM

HP Recommended

@yoopers 

 

You have another post using different name

 

          https://h30434.www3.hp.com/t5/Notebook-Audio/Problem-with-laptop/m-p/7839230#M111942

 

Please use that one

 

Regards.

BH
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