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Wisesteward
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Is there any way to turn on the Bang & Olufsen experience tab why using headphones?

HP Recommended
Spectre x360
Microsoft Windows 10 (64-bit)

Hi there,

 

I have a Spectre x360 15.6 inch that I bought around a year ago.  When I go the HP Audio switch and turn on the Bang & Olufsen audio control. Under the Output tab it won't let me turn on the Bang & Olufsen Audio Experience?  I just updated the drivers through HP tonight and that didn't change anything.

 

I feel like that would give me even better sound if I was able to turn it on with headphones.  Any suggestions?

1 REPLY 1
banhien
Level 19
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Message 2 of 2
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HP Recommended

My test loaner had same problem and what I did:

 

(a) Download the following audio software (probably you already downloaded)

 

       https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88302.exe

 

(b) Uninstall Realtek High Definition driver under Sound in Device Manager

(c) Reboot machine

(d) Right click downloaded file and run as administrator,

(e) Reboot machine. Now I have diffetent icon but it works the same as before

 

Regards.

BH
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