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‎07-25-2017 01:56 PM

HP Recommended
Product: X7T51UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I recently downloaded the most recent BIOS version in an attempt to fix my speaker problem 

(https://h30434.www3.hp.com/t5/Notebook-Audio/Spearker-volume/m-p/6236347#M86159)

 

but now my computer constantly freezes - and it won't unfreeze unless I cold boot.  Is there any way to roll back that BIOS update?

1 person had the same question
3 REPLIES 3

‎07-25-2017 03:50 PM

HP Recommended

With the computer powered off try holding the Windows key + B and power on.  It should go into a BIOS recovery mode and restore the BIOS to an earilier version. 

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‎07-25-2017 04:31 PM

HP Recommended

Unfortunately that did not work. But thank you for taking the time to respond 🙂

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‎07-26-2017 06:27 AM

HP Recommended

Sadly i dont think downgrading the BIOS is possible.  At least to my knowledge.  You could try using the USB recovery method to see if the BIOS will downgrade but i would not hold me breath on it.  Either way hope that your problem gets resolved.  Have you tried resetting your laptop to factory to see if the problem still presists?

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