• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion DV4
Microsoft Windows 7 (64-bit)

Audio was working fine on my laptop, when suddenly the laptop would not play sound through its internal speakers.  If I plug in headphones the audio is fine.  Running Control Panel/Sound shows "Speakers and Dual Headphones - IDT High Definition Audio CODEC" enabled and set as the default device, as well as "Independent Dual Headphones" (enabled but not default), and "SPDIF (Digital Out via HP Dock)" disabled.  What can be wrong?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Cured the problem by uninstalling the CODEC driver, then restarting Windows which then reinstalled it, and now things are ok again.

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

Please try this first to enable Speakers in Playback devices as follows:

1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Cured the problem by uninstalling the CODEC driver, then restarting Windows which then reinstalled it, and now things are ok again.

HP Recommended

Thanks for the suggestion - I replied to my own post before seeing yours.  As said in my post, though, reinstalling the driver seems to have fixed things.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.