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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2021 07:52 AM

HP Recommended
Product: HP ENVY 15-AE116TX
Operating System: Microsoft Windows 10 (64-bit)

When i use my laptop (hp envy 15-ae116tx) like for playing videos or music or any sound in particular, it would sound really low as if the speakers are not all working at the same time. I had observed because when i play a sound, it woul sound really bad like the bass is not working or something. Then if i just continue playing the sound it would eventually use all the speakers where it would sound really good and normal. I dont understand why it is happening because i had tried troubleshooting, having the hp audio check and it all says theres no problem. Now recently when my laptop is updating, it would have this scratching sound while updating but it would stop when the laptop is open. It would also sometimes restart when i lift it up and put a little pressure on the bottom. Is it a hardware issue or speaker or my laptop has major problems? Please help

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