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- HP Community
- Notebooks
- Notebook Audio
- Left speaker doesn't work on hp 17-ca1146ng
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10-19-2020 11:56 AM - edited 10-19-2020 02:17 PM
Hello everyone,
I have the following problem: Namely comes with my notebook since I have no sound from the left speaker. I noticed it from the beginning, but I ignored it because from the right still what was to be heard and enough for me.
Today, however, something strange happened, for a very short time also sounds the left speaker. Now I wonder what this is and how I get sound on the left. I have already screwed on the notebook and checked the plugs and cables but found nothing.
Thank yo u in advance
Solved! Go to Solution.
Accepted Solutions
10-24-2020 09:44 AM
I recommend you contact support to further diagnose the issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee
10-22-2020 11:29 AM
I reviewed your post and I understand that you are not getting any sound from the left speaker.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the below steps and make sure that the right and left speakers are set correctly.
Here is how it is done.
- Right click on the Volume Icon in the System Tray. It will pop up something like below, then click Sounds
But if you you have something like below, click “Open Sound Settings”. A new page will open, on the right side of that page, click “Sound Control Panel”. Skip step 2, go straight to step 3.
- A new window will pop up like below
- Click Playback tab.
Once above window show up, select the active device, then click Properties. - Now the Speaker’s window will pop like below.
Click the Levels tab. - In the Levels tab, click the Balance button, as shown below.
- Now the Balance window will pop up.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
10-24-2020 09:44 AM
I recommend you contact support to further diagnose the issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee
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