cancel
Showing results for 
Search instead for 
Did you mean: 
dhbriggs
New member
1 0 0 0
Message 1 of 2
200
Flag Post

Loss of sound after automatic windows 10 update. I use conexant drivers.

HP Recommended
compac cq60-615dx notebook
Microsoft Windows 10 (64-bit)

I received an automatic WINDOWS10 update.  Update was flawless but the sound/speakers don't work anymore.  This is the 2nd update that has done this.  I've deleted the drivers and tried to reinstall them.  No go!.  What drivers do I need?  How to fix???  Had to take my machine to the GEEK SQUAD .  They struggled to locate workable drivers but succeeded.  Now The problem repeats itself.  Please advise to a solution. 

 

Thanks

[Personal Information Removed]

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
129,011 119,189 19,454 29,727
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

See if this works...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

Microsoft suggests running msconfig.exe and click on the Boot tab.

Click the Advanced options button, check the Maximum memory box, and set the value to 3072.

Then restart the PC.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation