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lillukas
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Message 1 of 3
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Lost Bang and Olufsen system

HP Recommended
Pavilion cs30***
Microsoft Windows 10 (64-bit)

My wife recently bought me this computer as a gift.  Long story short, was having trouble with zoom and returned it.  Before I returned it I did a reset to rid the computer of my personal info.  Ended up getting the computer back as the problem with zoom was my wifi(I know, I know).  But after getting it back I no longer can find my Bang and Olufsen equalizer anywhere.  I can't find anything on it anywhere.  I am not very techy but would like to know what to do to get it back please. 

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banhien
Level 19
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Message 2 of 3
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HP Recommended

@lillukas 

 

Sorry, Pavilion cs30***  in an invalid model/product therefore we can't help.  Re-install audio driver should help but what is your machine ? HP has dozens of generations and hundreds of different models/products of Pavilion machines, please use the following way to find out model/product of your machine


          https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
***
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lillukas
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HP Recommended

No problem.  I wasn't sure how much information to put on here.  It is an HP pavilion 15-cs3067st

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