Thomas491 Honor Student
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Lost Beats software and control panel on my HP Envy 17 Notebook after update

Envy 17-j011nr Notebook PC
Microsoft Windows 10 (64-bit)

When my notebook updated, I Lost Beats software and control panel, how do I get it back? I have audio, but it is soft.

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Provost Provost
Provost
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Lost Beats software and control panel on my HP Envy 17 Notebook after update

Hi:

 

See if reinstalling the W10 audio driver resolves the problem.  Restart the PC after installing...

 

This package contains the driver that enables the IDT High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

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Thomas491 Honor Student
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Lost Beats software and control panel on my HP Envy 17 Notebook after update

I did this, but my Beats Audio speakers, do not function, I have normal audio, and I still do not have my HP Beats Audio control panel.

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