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HP Recommended
Microsoft Windows 10 (64-bit)

Recently my spectre folio starting emitting a loud, shrill sound that can happen at anytime during a session.  During these periods, the computer continues to operate ok.  If I close the laptop the sound MAY stops or will stop on its own after a period of times (5 seconds to longer than a minute).  I have had Geek Squad conduct a thorough scan (no issues), and took it in to Best Buy, but they were reluctant to open the leather case.  Has anyone experienced this?  Is if something potentially fatal?

Thanks..

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello SpectreFolio_KJ,

 

(1) Please update your BIOS to F.50 Rev.A
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-folio-13-ak0000-laptop-pc/2323...

Direct Download:
https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139771.exe

 

(2) Please update your audio driver to 6.0.8947.1 Rev.A:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-folio-13-ak0000-laptop-pc/2323...

Direct Download:
https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104291.exe

 

Here can you find all software and drivers for your notebook:
https://support.hp.com/us-en/drivers/selfservice/hp-spectre-folio-13-ak0000-laptop-pc/23238146/model...

 

Please report your results

best regards

 

 

---

Dear Community Member, please click the "YES" button on "Was this reply helpful?" to say 'Thanks' and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655395987845.png

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hello SpectreFolia_KJ,

 

I will help you.

Could you please tell me the product number and full product name of your notebook, please.

 

best regards

HP Recommended

The  product number is :  4RJ00AV

Description:  HP Spectre Folio - 13t - ak000 ct0

 

Thank you.

 

HP Recommended

Hello SpectreFolio_KJ,

 

(1) Please update your BIOS to F.50 Rev.A
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-folio-13-ak0000-laptop-pc/2323...

Direct Download:
https://ftp.hp.com/pub/softpaq/sp139501-140000/sp139771.exe

 

(2) Please update your audio driver to 6.0.8947.1 Rev.A:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-folio-13-ak0000-laptop-pc/2323...

Direct Download:
https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104291.exe

 

Here can you find all software and drivers for your notebook:
https://support.hp.com/us-en/drivers/selfservice/hp-spectre-folio-13-ak0000-laptop-pc/23238146/model...

 

Please report your results

best regards

 

 

---

Dear Community Member, please click the "YES" button on "Was this reply helpful?" to say 'Thanks' and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655395987845.png

 

 

HP Recommended

Thank you so very much for replying and offering remedies to this problem.  I chose to take the least severe route and update the audio driver first.  After the installation, I heard maybe one horrible sound.  However, after a reboot, the problem seems to be fixed.  It's been two days now, and I am happy to report that the annoying 'alarm' has not returned.

Thank you again Ub6424.

 

 

 

HP Recommended

Hello SpectreFolio_KJ

 

It was a great pleasure to help you 

 

best regards

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