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SEANRG
New member
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Message 1 of 2
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MICROPHONE HARDWARE SUSPECTED ISSUE

HP Recommended
HP ENVY 17
Microsoft Windows 10 (64-bit)

Hello,  please can someone direct me to a phone number or something where I can get support for my notebook as following the online route goes around in circles - I have  persistent issue with fuzziness on microphone recordings on all software so I am confident it is a hardware issue. 

 

thank you in advance 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 467 738
Message 2 of 2
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HP Recommended

@SEANRG Welcome to HP Community!

 

I understand that you are facing issues with the microphone.

 

In that case, I would suggest you contact our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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