• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-04-2019 03:18 PM

HP Recommended
Product: zbook 15
Operating System: Microsoft Windows 10 (64-bit)

using apple firewire to thunderbolt 2 adapter motu896mk3 firewire drivers will not install

1 REPLY 1

‎03-04-2019 03:27 PM

HP Recommended

which version of the Zbook 15? G1? Intel Core 4th gen? And please describe the adapter device. I assume it plugs into a miniDP/Thunderbolt 2 port on the laptop and then terminates in a Firewire interface?

This from the G1 Manual:

 

Thunderbolt is new technology. Install all the latest drivers for your Thunderbolt device before
connecting the device to the Thunderbolt. Thunderbolt cable and Thunderbolt device
(sold separately) must be compatible with Windows.

 

Is this the device you are trying to use?

 

https://www.amazon.com/Apple-Thunderbolt-to-Firewire-Adapter/dp/B00SQ2CJUS/ref=asc_df_B00SQ2CJUS/?ta...

 

Not sure the Zbook is configured to go Tbolt to Firewire...the Tbolt port used for external display and hard drive only perhaps. 

 

What driver are you trying to load to enable the Apple adapter device?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.