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HP Recommended
HP ENVY15-J101 ex NOTEBOOK

I HAVE UPGRADED WINDOW 10 AND SINCE THEN MY AUDIO AND MIC ISNÖT WORKING SEVERAL TIMES I DID AUDIO DRIVER FROM HP OFFICIAL WBSITE BUT STILL NOT WORKING IF VOICE COMES BROKEN AND FOR FEW SECONDS ONLY AFTERWARD NOTHING AND EVEN LAPTOP STARTED TO HANG ITSELF AS WELL . ALWAYS MASSAGE COMES GENERIC AUDIO DRIVER MISSING OR LIKE YELLOW TRIANGLE SIGN OR X SIGN MILLION THOUSAND TIMES I HAVE DID DRIVER . 

ANY 1 JUST GIVE ME ANY SOLUTION PLEASE I AM TIRED AND I NEED IT TO BE DONE PLEASE 

EVEN OFFICIAL WEB SOULTION AGENTS ITSELF DID REPAIR BUT ISNT WORKING YET

2 REPLIES 2
HP Recommended

Hi:

 

The only suggestion I can offer, would be to see if this W10 driver from a newer model notebook with the IDT audio also works on your model.  Restart the PC after installing the driver.

 

6.10.6492.0     Jul 17, 2015

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

HP Recommended

Hi 

I have tried this driver as well but my problem stands same till now God knows whats really going on with my laptop i am quite unable to use and i desperately needed it to work for study online 

Please any 1 can help me i cannot afford to loose my classes its very importent forme 

 

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