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‎12-05-2019 04:44 PM

HP Recommended
Product: HP PAVILLION NOTEBOOK
Operating System: Microsoft Windows 10 (64-bit)

I HAVE TRIED ALL THE STEPS THAT HP ASSISTANT VIRTUAL ROBOT GAVE.

STILL,  MY VOLUME SPORADICALLY GOES DOWN ON ITS OWN SOMETIMES. 

ALSO, WHEN MY VOLUME GETS LOWERED AUTOMATICALLY, IF I PHYSICALLY PRESS THE VOLUME DOWN BUTTON IT DOES NOT RESPOND

USUALLY, THE VOLUME GOES DOWN UNTIL IT REACHES MUTE AND THEN STAYS AT THAT LOCATION

PLEASE HELP

PRODUCT NAME:HP Pavilion Notebook

PRODUCT NUMBER: T0D96UA#ABA

1 REPLY 1

‎12-09-2019 01:27 PM

HP Recommended

@satyamkaundilya
Thank you for posting on the HP Support Community.

 

 

This sounds like hardware related issue with the physical volume button, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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