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‎05-09-2021 11:56 AM

HP Recommended
Product: pavilion
Operating System: Microsoft Windows 10 (64-bit)

When I am on a zoom call I can be heard fine when I am sitting right in front of the computer facing the screen. If I turn my head my audio disappears. If I look down or consult my papers to the side of the laptop my audio goes away. Is there a setting that changes the mic from unidirectional to omni directional so this doesn't happen? Any other setting I am missing? Thanks

1 REPLY 1

‎05-12-2021 10:18 AM

HP Recommended

@anebel63

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

To get the answer to this question, Integrated microphones are often mounted at the top of the display panel which will be facing towards you and also laptop microphone can only capture audio from a distance of 4 to 6 feet, If you're moving around while on the web call away from the mic that will reduce sound from the sides. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post.

 

Have a great day ahead!

ECHO_LAKE
I am an HP Employee

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