Microphone and Zoom

[2jays2]

unsure if it's 32 or 64 bit

  Had to break  the S mode in order to use Zoom. No matter what i do the others cannot hear me. It's not a question of muting vs unmuting. I've done the HP troubleshooting sequences. According to the specs this laptop has an internal mic.  Anyone have ideas? Should I purchase an external mic.?   Headphones aren't useful for what I do.  thx.

[banhien · Accepted solution]

@2jays2 

Please keep it Blank before join

           

Regards.

[Dragon-Fur]

@2jays2 

If the system has a microphone, there are a couple of places to check what might be happening...

First things first - find out if your microphone is working and is set up with necessary permissions.

Settings > System > Sound

OR

Right-Click on the tiny sound icon in your Taskbar and open Sound Settings

Output

The first section is for the speakers.  Depending in your equipment, you might have more than one set of speakers available.

Input

This is where you find your "input" device list, that is, microphone(s) that can process your voice.

Assuming the internal microphone exists, is selected, and is working, you can easily test the microphone by simple speaking in a normal voice - talk to your computer, in other words.  Watch for a reaction in the bar next to the microphone icon under "Test your microphone".

There are also bits to check the device properties, Troubleshoot, and "manage".

Next, check to be sure what you think you are seeing in Settings is what the computer thinks is going on.

Control Panel > icon view > Sound

Click on Tab Playback

Make sure the Microphone is selected as the Default  ✔️

Left-Click on that Internal Microphone (to highlight) > Properties

Down at the bottom of Properties > tab General

Make sure the "Device Usage" is set to "Use this device (enable)"

Click OK to save any changes in Properties

Click OK to save / exit the Sound menu

Back to Settings...

Settings > Privacy > Microphone

Make sure "Allow apps to access your Microphone" is set to ON

Scroll down

Make sure "Allow desktop apps to access your microphone" is set to ON

Secondary...

Not directly applicable for Zoom..

Under "Choose which Microsoft Store apps can access your microphone"

For the purpose of testing your camera, make sure the the Camera Application is set to "ON"

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[2jays2]

Thank you.  This part was the ticket

Settings > Privacy > Microphone

Make sure "Allow apps to access your Microphone" is set to ON

Scroll down

Make sure "Allow desktop apps to access your microphone" is set to ON

Secondary...

Not directly applicable for Zoom..

Under "Choose which Microsoft Store apps can access your microphone"