cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 3
154
Flag Post

Microphone doesn't work

HP Recommended
HP Notebook - 15-da0077nr
Microsoft Windows 10 (32-bit)

I was on zoom meeting, but my built-in microphone does't work.

I checked setting, privacy setting, troubleshooting, and also run the audio check through hp.

How can I fix this...

2 REPLIES 2
Highlighted
Level 19
Level 19
85,657 85,544 10,863 23,269
Message 2 of 3
Flag Post
HP Recommended

@Eha11 

 

Please try before Join Zoom session

 

              zoom.png

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I'm having driver issues with the built-in microphone.  Is your driver working?  An easy way to check that is to lanch Microsoft app "voice recorder" -- if you get a blue "mic" icon when you start it, the driver is not likely the issue.  (Note that you might also have a "mic mute" button -- mine is on F8 key.  In my experience, "voice recorder" shows blue mic if the hardware is installed properly; it won't actually record unless the mute is disabled.)

 

I've got an AMD system (13z-ay000).  Installing the AMD software package fixed my mic and power issue (doesn't sleep or hibernate as scheduled, LOTS of system resets) -- however, I don't want all that bloatware, so I'm still trying to find a way to get just the AMD drivers without all the AMD software.  If you're on AMD and this interests you, LMK and I'll try to keep you posted.  

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation