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‎05-01-2021 04:58 PM

HP Recommended
Product: HP Laptop 15s-eq0xxx
Operating System: Microsoft Windows 10 (64-bit)

Microphone level lowers by itself every period of time and I should raise it so people can hear me.

2 REPLIES 2

‎05-01-2021 10:02 PM

HP Recommended

@Tareq_tt 

 

What is your HP Laptop 15s-eq0xxx  ? For example

 

        HP Laptop 15s-eq0144AU


This is something to do with AMD drivers. Please


   (a) Uninstall Audio driver

   (b) do a cleanup using following information/fix:

               https://www.amd.com/en/support/kb/faq/gpu-601

               https://drivers.amd.com/drivers/amdcleanuputility.exe

   (c) reboot machine


Machine will re-install Audio driver for you.


Regards.

BH
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‎05-04-2021 01:12 PM

HP Recommended

The problem is not with AMD drivers.. its the realtek driver 

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