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HP Recommended
HP Spectre x360
Microsoft Windows 10 (32-bit)

Hi all, 

About a month ago my HP Spectre stopped recognizing any microphone. I have tried the native microphone built into the laptop as well as the wired 3.5mm jack headset that I have been using with it for the past year and a half and an external speaker which connects via USB. The laptop recognizes none of these options. 

 

I have gone to the Device Manager to ensure all drivers are up to date. This did not fix the issue. 

I have tried the troubleshooter in Control Panel, no issue could be detected.

I have gone to Sound and looked at my Recording devices. I have made each one there a default and still nothing works. 

 

Any ideas for me?

 

1 REPLY 1
HP Recommended

@RachelM904 

 

Although it's been awhile since Windows Update (Version 1803) changed the permissions (for security reasons) - something "else" might have (re)locked the access / permission settings.

 

For example...

 

Check microphone and camera permissions

 

Settings > Privacy >

Check / Adjust settings for

Camera

and

Microphone

 

And / Or

 

Click Windows key > Search for microphone privacy settings

Click / Select Allow access to the microphone on this device

Switch ON Allow apps to access your microphone

 

 

Internal Microphone Enable

 

Control Panel > icon view > Sound

Tab Recording

Tap Internal Microphone to highlight

Properties

Device usage > (Select) Use this device (enable)

Apply / OK to save changes

 

 

 

Reference and Resources – Places to find (more) help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more

Open Support Home

Enter the name of your device

When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

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Dragon-Fur

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