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- Microphone not detected
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09-16-2020 02:10 PM - edited 09-16-2020 02:11 PM
Hello.
I own my HP ENVY x360 13 now for a few days and stumbled upon a problem with the microphone that i can't solve myself.
Windows seems to not detect my inbuilt mic, the only thing i found in the device manager was an audio controller with a missing driver. I suspect that this missing driver is the reason why the system won't detect the mic, but i can't figure out which driver to install because it doesn't find one automatically.
Any suggestions?
09-16-2020 03:47 PM
I can also see an yellow exclamation mark on Audio Controller too. Please do a clean install Audio software/driver, this should help.
(a) Download the following driver and save on your computer,
https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105839.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
Regards.
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