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freddyes
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Message 1 of 2
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Flag Post

Microphone only picks up one voice

HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

Trying to record a short video to upload.  Two people speaking but on playback the microphone only picks up one very clearly.  The second voice, even though we were sitting right next to each other, is garbled and unclear.  Any ideas why it only picks up one voice clearly?  We were taking turns speaking.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@freddyes

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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