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‎04-13-2020 01:08 AM

HP Recommended
Product: HP Chromebook
Operating System: Chrome OS

Ever since the last chrome OS update the microphone does not work . It does not seem to be an issue on our Acer chromebook.  I have checked for fixes, None work

3 REPLIES 3

‎04-16-2020 07:55 AM

HP Recommended

@cnc11

 

Welcome to the HP Support Community!

 

I recommend you follow the below steps and check if it helps.

 

1.    Open Chrome.
2.    At the top right, click More Settings.
3.    At the bottom, click Advanced.
4.    Under "Privacy and security," click Content settings.
5.    Click Camera or Microphone.
6.    Turn Ask before accessing on or off.

 

If you are using the Microphone on a Website

 

  1. Go to the website.
  2. Click "green lock" icon or "i in circle" icon beside the URL in address bar.
  3. In the menu, choose "Always allow on this site" for Microphone.
  4. Reload.

Keep me posted how it goes


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎04-16-2020 08:07 AM

HP Recommended

No this does not work I am afraid

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‎04-18-2020 10:25 AM

HP Recommended

@cnc11

 

Please perform a Power wash and check if that helps

 

Link: https://support.google.com/chromebook/answer/183084?hl=en

KrazyToad
I Am An HP Employee

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