cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
129
Flag Post

Microphone sound goes down after every few seconds

HP Recommended
Envy 15
Microsoft Windows 10 (64-bit)

I am having a problem with the inbuilt microphone on my HP Envy laptop. When I audio chat with others using Skype, Teams, or whatever, the sound transmitted to others is such that it goes down after every few seconds. I tested by recording my own sound into the laptop (using voice recorder) and it is the same - the recorded sound dips/fades every few seconds. In other words, the  recorded sound is normal for a while, then its volume decreases significantly to some very low level, and then it is back to normal and the cycle continues. The speakers are fine.

 

Any help will be much appreciated.

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
27,655 27,609 2,284 3,471
Message 2 of 2
Flag Post
HP Recommended

@Irfan14 Here’s a few things you could attempt:

By default, Windows automatically enables microphones and line-in ports. Use the following steps to set the microphone/line-in port to be the default port and to configure the recording levels:

  • If the Recording tab in the sound window is not selected, open the Sound window and click the Recording tab using the instructions in Step 1.

 NOTE:

Your desktop or notebook PC configuration may include different components then shown here.

Microphone port -   working and set as Default

  1. Line In - Working
  2. Digital In (S/PDIF port) - Working
  3. Stereo Mix (Software mixer) -   Disabled
  4. If multiple microphones or line-in ports are available, select the port that you want to use. Click Set Default to make this device the default audio input device.
  5. If the device you want to use contains a small circle with an arrow pointing down, the device is disabled. To enable the device, right-click the device name and select Enable.
  6. With the device selected, click Properties, and then click the Levels tab.

Once done, try the below steps:

  1. Adjust the slider to 75.
  2. If Mute is on, click the mute button to un-mate the device. The mute button should show as a blue speaker without a red circle.
  3. If Microphone Boost is available, adjust to +20.0 dB.
  4. Click OK to make the changes.
  5. Test the microphone using the instructions in Step 1 to determine if Windows is able to detect a signal for the microphone or line-in being used. If you have performed all the steps and the microphone or source device still does not work, the audio ports or sound hardware on the computer might be bad.

CLICK HERE FOR MORE DETAILS AND STEP BY STEP INSTRUCTIONS

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation