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12-08-2024 10:21 AM
HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0H8AV)
Operating System: Microsoft Windows 11
After automatic installation of “Intel(R) Corporation - MEDIA - 10.29.0.11516”, the built-in microphone set the volume to 0 and does not work. Standard system diagnostics did not help. The drivers I downloaded from the HP portal also did not undo this stupid update, as the system says the current drivers are the newest.
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