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1 REPLY 1
08-20-2020 02:39 PM
@5CB14230FK
Welcome to the HP Support Community.
You can upgrade the RAM, not the processor.
HP doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance.
Alternatively, you could replace the part on your own, use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here)
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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