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02-18-2020 07:46 PM
Product: HP Pavilion 15-cw1948nd
Operating System: Microsoft Windows 10 (64-bit)
Does anyone know how to disable the Bang & Olufsen experience when playing music from the headphone jack? The music sound is completely distorted and tinny. Even the HP Audio control Equalizer doesn't solve this problem and I am a hair away from returning the **bleep** thing because of this.
I use a good quality audio cable to a Yamaha amplifier and a pair of big Dali boxes, so that's not the issue. With my previous laptop (a HP Envy) this setup worked really well with a very rich and deep sound.
1 REPLY 1
02-19-2020 11:00 AM
If the information matches, disable the Bang and Olufsen "experience" setting.
Open File Explorer > Navigate to C:\Program Files\CONEXANT\SA3\HP-NB-AIO
Double-Tap / Open the Bang and Olufsen Audio software > SmartAudio3.exe
Click / Select Tab "Listening Experience"
Clear (Uncheck) the box next to "Audio Enhancements"
and / or
Check the settings for your Sound
Settings > System > Sound
Under "Advanced sound options"
Click App volume and devices preferences
Adjust as desired
Using Sound Settings - Page 20
Control Panel > icon view > Sound
Select device (speakers, headphones...)
Select Configure or Properties > Advanced
Click OK to save changes
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