• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-30-2017 09:48 AM

HP Recommended
Product: HP Pavilion dv6 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I have been having issues getting the light on my mute button to work.  Originally when the sound was on, there was a small white light, and when muted a small amber light.  The light has been non functional since upgrading from windows 7 to windows 10.  The button works perfectly, the indicator just doesn't work.

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-03-2017 01:57 PM

HP Recommended
I actually solved my problem with a sound driver update
Sp63555
I found it through some late night trial and error.
Thanks anyway!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎09-30-2017 09:53 AM

HP Recommended

Hi,

 

Can you post back with the full Model No. and Product No. of your dv6 series notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎10-03-2017 01:57 PM

HP Recommended
I actually solved my problem with a sound driver update
Sp63555
I found it through some late night trial and error.
Thanks anyway!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.