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Mute button works, but light stopped working

HP Spectre X 360
Microsoft Windows 10 (64-bit)

My mute button works fine, but the light indicating mute on/off stopped working.  I had updated to latest "creator" version of Windows 10 (from Windows 10) which screwed up my printer drivers.  Reverted back to the latest version of 10 that I was on (before Creator's version):  everything seems to work but the light on mute key.  

 

I have no idea if the light stopped working due to a hardware error (coincidentally at the time I upgraded and then downgraded windows 10) or whether in the software upgrade and downgrade to current OS, a software problem has caused the mute key light to stop working.

 

 

I'm currently running Windows 10, Home, version 1607

 

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Mute button works, but light stopped working

Hi,

 

Can you post back with the following details.

 

1.  The full Model No. and Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.

 

2.  Hold down the Windows key and press R

 

Into the Run window, type devmgmt.msc and hit enter.

 

In Device Manager, expand Sound, Video and Game Controllers - what devices are listed here?

 

Regards,

 

DP-K

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Mute button works, but light stopped working

The information requested with regard to the Mute Key button working, but the light indicator not working,  is as follows:

 

HP SPECTRE 360 X COnvertible

Product Number: N55DDVA #ABA

Keyboard Version: 33.24

Processor i7 6500U

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Mute button works, but light stopped working

With regard to the devices listed under Sound, Video & Games:

 

All items listed are those blue tooth peripherals that I have at one time or another connected to.

 

There are several items that are intrinsic to the unit, 

 

1. Conexant Smart Audio

 

2. Cyberlink Web Cam

 

3. Intel Display Audio

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Mute button works, but light stopped working

Hi,

 

The functionality of the mute led is provided by the audio software so try using Recovery Manager to reinstall your original Conexant Smart Audio Driver - the procedure for using recovery manager to reinstall specific Software and Drivers is detailed in the document on the link below.

 

Recovery Manager - Windows 10.

 

After the reinstallation has completed, restart the notebook.

 

Regards,

 

DP-K

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Decemv7 Student
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Mute button works, but light stopped working

Thanks. I did and succeeded with reinstall that devices.

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Mute button works, but light stopped working

Windows 10 upgrade from Windows 7.  Windows 10 update tonight killed the red LED when I have sound muted.  Sound is otherwise OK.

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