04-18-2017 05:12 AM
Just recently i realised that my mute light won't turn on when i activate it. The mute function still works, it's just that small light on the key that doesn't. I'm using the Spectre x360 13-w0xx, please advise me on how to solve this problem:)
Solved! Go to Solution.
04-18-2017 05:43 AM
Can you post back with the following details.
1. The Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc, otherwise see Here for a guide on locating this information.
2. Hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand Sound, Video and Game Controllers - what devices are listed here?
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-19-2017 01:52 AM
I just tried this fix and it worked - basically uninstalling the audio device and letting the Troubleshooter scan for hardware changes, reinstall the hardware and driver and the reboot.
05-12-2017 12:53 AM
Thanks! I kinda just uninstalled the audio driver under "audio, gamecontrollers or something". restarted my computer and it worked right after the restart without having to go into device manager and search for hardware changes. i checked and the driver was already installed again without any changes!