03-19-2017 01:49 AM
Hi, i have a problem a while that the audio on my computer not working. I have been trying to do all HP support ways to try and fix t but its still not working.One thing i didnt do is try and see if my BIOS is the right one, so if someone know the problem and can help would be great
03-19-2017 10:31 AM
Allow me to welcome you to the HP forums!
If your BIOS was not the right one, your PC would not even boot -- so that is not the issue.
Here are some troubleshooting steps you can try: http://hp.dezide.com/ts/start.jsp?guide=soundweb.n
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
03-22-2017 09:29 AM
Follow the steps in this document to resolve audio issues on your laptop if there is no sound coming from the speakers (no volume or the audio is not working):
Hope this helps
Have a Good Day