Product: HP Laptop 14 Laptop AMD Ryzen 3, Model: 14-dk0736ms
Operating System: Microsoft Windows 10 (64-bit)
I have got this HP laptop for about half year, and the laptop starts making 5~10 sec. sound lag about 2 months ago. I have tried to reinstall the sound driver 2 times (deleted the driver from Device Manager, and restarted the PC and it's automatically reinstalled). However, the lag sound issue is still happening everyday or every 2 days. I have done some researches, and found positive feedback on "HP Guided Troubleshooter" on this Forums in 2017. However, the link does not work any more. Is there anyone in this Forum can help for this, or let me know if there is a new link for this "HP Guided Troubleshooter" . Thanks in advance.
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