Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

My audio device is continuously turning on and off automatically by itself, how to resolve this issu

HP Recommended
Hp pavillion g6
Microsoft Windows 7 (64-bit)

Hp pavillion g6. serial no- [edited]

audio driver is continuously turning on and off automatically, this problem is not getting resolved even after reinstalling of driver. How to resolve this kindly help me with this.

HP Support Agent
HP Support Agent
31,166 30,826 2,619 4,015
Message 2 of 2
Flag Post
HP Recommended

@Rajashutosh Welcome to HP Community!

I suggest you create a new user account and check if the audio works on it: click here for details,

Once done, I recommend you perform a hardware test on the device to identify any hardware malfunctions, if the issue persists:

  • Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details
    • Hold the power button for at least five seconds to turn off the computer.
    • Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
    • On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
    • Click Extensive Test.
    • Click Run once, or Loop until error.
    • While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation