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‎08-18-2019 04:08 PM - edited ‎08-18-2019 04:11 PM

HP Recommended
Product: HP Spectre XT TouchSmart Ultrabook 15-4010nr
Operating System: Microsoft Windows 10 (64-bit)

Hi. I just upgraded my laptop HP spectre XT April 2013 laptop to windows 10 Product number. C2M71UA#ABA. It used to be windows 8.1.  But now I have my audio at 100 percent is so low. It used to have the Beats audio stuff but now its gone. Ive been looking for the drivers. Help.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2019 05:31 PM

HP Recommended

@RBA1225 

 

Please download and perform a CLEAN intall

 

        http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎08-18-2019 05:31 PM

HP Recommended

@RBA1225 

 

Please download and perform a CLEAN intall

 

        http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-19-2019 11:06 AM

HP Recommended

Thank you. It worked. yay.

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