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Honor Student
Posts: 2
Member Since: ‎08-16-2012
Message 1 of 4 (224 Views)

My built in webcam and mic have stopped working,

I have a HP Pavilion dv6-6153ea, OS Windows 7

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Posts: 41,863
Member Since: ‎01-07-2009
Message 2 of 4 (219 Views)

Re: My built in webcam and mic have stopped working,

[ Edited ]

 

Enter the device manager and verify that the webcam is present and has a driver installed.

 

1) Test your webcam by using the YouCam software that was delivered with your notebook. (you should also be able to test it with MSN or Skype setup). You may have to uninstall it and then reinstall the software. 

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Honor Student
Posts: 2
Member Since: ‎08-16-2012
Message 3 of 4 (214 Views)

Re: My built in webcam and mic have stopped working,

Thank you for your reply, I have tried this without succes.

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Posts: 41,863
Member Since: ‎01-07-2009
Message 4 of 4 (202 Views)

Re: My built in webcam and mic have stopped working,

Please be very specific in your statements and answers while we troubleshoot this. If you read my last post again, you will understand why I  ask that. It does prevent me from having to ask something twice. That helps you.

 

 

If I was able to help you resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
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