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HP Recommended
HP 15-da0032wm
Hp 15-da0032wm.core i3
1 REPLY 1
HP Recommended

@Osei20

 

Welcome to HP support community.

 

 
Check the 'Disable front panel jack detection' option: 

  1. Double-click on the Realtek HD Audio manager system tray icon 

  2. Click on small folder icon  

  3. Check that the 'Disable front panel jack detection' tick box is unticked. 

  4. Now insert the jack plug of either a microphone or headphones into the corresponding front panel socket of your computer. 

  5. If you now see the message 'Information: A jack has been plugged in', then you do not need to change this setting as your system has an HDA compatible front panel. 

  6. If you do not see this message, then click on the small folder icon again and tick the 'Disable front panel jack detection' check box. 

If any of the above options are unavailable, install the latest drivers for you audio adapter and then try again: Click here for the drivers 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.