-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- My laptop will not connect to my headphones, why?

Create an account on the HP Community to personalize your profile and ask a question
07-12-2020 06:41 AM
I have a new laptop and I was going to connect my headphones to it via Bluetooth. The devices Bluetooth are both on but the laptop can't seem to find the headset.
I have used these urbanears headphones with my phone, tablet and two other hp computers with no difficulty. I was thurough with not being connected with any other devices during the search but the laptop didn't pick up the headphones even though the laptop was in my lap and the headset was on my head. What might the problem be?
07-12-2020 07:26 AM
I figured it out, I was just being complacent I guess. Didn't bother with the blue light on the headphones since it wasn't necessary after the other devices recognized the headset. Turned it on properly and it all worked out.