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‎03-02-2023 10:16 AM

HP Recommended
Product: HP ENVY x360 15-bq275nr

 

When I record my microphone is not picking up the sound. I had already troubleshooted with the Windows team. They went as far as to help look through the HP website for updated drivers. The lates driver was back in 2018, that driver was download but did not work. Are there resent drivers to fix this problem?

 

 

Category:
1 person had the same question
3 REPLIES 3

‎03-02-2023 11:30 AM

HP Recommended

@Sam1311 

 

Its specs

 

            https://support.hp.com/rs-en/document/c06152888

 

Do you use internal microphone or external microphone ? Many machines do not support standalone microphone on their combo port.

 

Regards.

BH
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‎03-02-2023 12:58 PM

HP Recommended

Thanks for the reply. I have an internal mic

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‎03-05-2023 09:13 AM

HP Recommended

I have an internal microphone. Thank you for replying.

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